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ONLINE SHOP AVELUKS.LV TERMS OF SERVICE

In order to avoid misunderstandings during the checkout process, please read and confirm below the specified rules for buying goods on the website aveluks.lv

Not all categories of goods are in stock, most goods are made individually, to order. This process takes time, therefore, we kindly ask you to clarify the terms of manufacturing a specific product from the manager of SIA “AV Metāls”.

As the offer to purchase goods offered by aveluks.lv comes through the Internet, in view of article 10. of the Law of the Republic of Latvia "On Consumer Protection" (OZPP), the agreement between us is considered as a Remote Agreement.

On the website aveluks.lv all prices for goods are indicated without VAT 21%. The prices offered are valid for today's date. The price indicated does not include the cost of delivery services.

You can pay for the selected item and delivery by bank transfer or, it is also possible to pay when you receive the item - in cash. Unable to pay by credit card

When ordering a product, we suggest choosing one of two ways to receive the goods:

- pick up the goods by yourself at the SIA “AV Metāls” office, at Krustpils iela12D, Rīga;

- Courier delivers the goods to the specified address you mention;

In any of the options, the delivery time of the goods is agreed upon during the checkout process.

The ordered goods must be collected within 3 working days after SIA “AV Metāls” has informed customer  that the order has been prepared.

Before you start using the purchased product, we kindly ask you to carefully read the instructions for use and use the product for its intended purpose, according to the characteristics of the product and the manufacturer's recommendations.

If you change your mind and decide to refuse the ordered goods, the Law of the Republic of Latvia "On Consumer Protection" (Law OZPP) and governing rules of the Cabinet of Ministers of the Republic of Latvia No. 207 "On distance contract" (Rules of the Cabinet No. 207) provide that the buyer has the right to terminate the contract within 14 calendar days and return the goods purchased in the online store back to the seller. Also, the Law OZPP in article 12, part 6 determines that the consumer is responsible for the safety and quality of the goods during the term of the right to return goods under the conditions of the distance contract. We advise you to keep the original packaging of the goods so that the goods will not be damaged during transportation, when using the right to return the goods under the terms of the Remote Agreement, SIA “AV Metāls” reserves the right to refuse the buyer to return the goods or to retain the compensation fee if the goods are damaged, not in complete set or lost its initial state. In order to arrange goods return, please fill out the waiver form and contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone: +371 29222140, indicating the number and date of the order.

If during the warranty period there are technical problems with the purchased goods, the free warranty repair of the goods will be made in accordance with the rules of the manufacturer.

Claims regarding the quality of the purchased goods will be considered in compliance with the provisions of the Law of OZPP and in accordance with the requirements of the Regulations of the Cabinet of Ministers of the Republic of Latvia No. 631 "Procedure for filing and consideration of consumer claims to goods and services that do not meet the conditions of the contract" (CM Rules No. 631). 

We remind you that the norms of the Law of OZPP are not considered for purchases made by legal entities.

11. Electronically concluded contracts are not stored in the archive www.aveluks.lv

ONLINE SHOP AVELUKS.LV TERMS OF SERVICE

In order to avoid misunderstandings during the checkout process, please read and confirm below the specified rules for buying goods on the website aveluks.lv

Not all categories of goods are in stock, most goods are made individually, to order. This process takes time, therefore, we kindly ask you to clarify the terms of manufacturing a specific product from the manager of SIA “AV Metāls”.

As the offer to purchase goods offered by aveluks.lv comes through the Internet, in view of article 10. of the Law of the Republic of Latvia "On Consumer Protection" (OZPP), the agreement between us is considered as a Remote Agreement.

On the website aveluks.lv all prices for goods are indicated without VAT 21%. The prices offered are valid for today's date. The price indicated does not include the cost of delivery services.

You can pay for the selected item and delivery by bank transfer or, it is also possible to pay when you receive the item - in cash. Unable to pay by credit card

When ordering a product, we suggest choosing one of two ways to receive the goods:

- pick up the goods by yourself at the SIA “AV Metāls” office, at Krustpils iela12D, Rīga;

- Courier delivers the goods to the specified address you mention;

In any of the options, the delivery time of the goods is agreed upon during the checkout process.

The ordered goods must be collected within 3 working days after SIA “AV Metāls” has informed customer  that the order has been prepared.

Before you start using the purchased product, we kindly ask you to carefully read the instructions for use and use the product for its intended purpose, according to the characteristics of the product and the manufacturer's recommendations.

If you change your mind and decide to refuse the ordered goods, the Law of the Republic of Latvia "On Consumer Protection" (Law OZPP) and governing rules of the Cabinet of Ministers of the Republic of Latvia No. 207 "On distance contract" (Rules of the Cabinet No. 207) provide that the buyer has the right to terminate the contract within 14 calendar days and return the goods purchased in the online store back to the seller. Also, the Law OZPP in article 12, part 6 determines that the consumer is responsible for the safety and quality of the goods during the term of the right to return goods under the conditions of the distance contract. We advise you to keep the original packaging of the goods so that the goods will not be damaged during transportation, when using the right to return the goods under the terms of the Remote Agreement, SIA “AV Metāls” reserves the right to refuse the buyer to return the goods or to retain the compensation fee if the goods are damaged, not in complete set or lost its initial state. In order to arrange goods return, please fill out the waiver form and contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone: +371 29222140, indicating the number and date of the order.

If during the warranty period there are technical problems with the purchased goods, the free warranty repair of the goods will be made in accordance with the rules of the manufacturer.

Claims regarding the quality of the purchased goods will be considered in compliance with the provisions of the Law of OZPP and in accordance with the requirements of the Regulations of the Cabinet of Ministers of the Republic of Latvia No. 631 "Procedure for filing and consideration of consumer claims to goods and services that do not meet the conditions of the contract" (CM Rules No. 631). 

We remind you that the norms of the Law of OZPP are not considered for purchases made by legal entities.

11. Electronically concluded contracts are not stored in the archive www.aveluks.lv

About this Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site, this is explained here Cookies we use.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We are 4 varieties of cookies which operate on our website:

  1. The essentials

Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.

  1. The customizers

These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customize your experience on our site. That way we can remember you when you return to our site, direct you to the homepage of  online store.

  1. The performance improvers

These cookies tell us about how you use the site and they help us to make it better. For example these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.

  1. The targets

These cookies (also called advertising cookies) are used to deliver advertised content which is relevant to you and they can be used to track the effectiveness of our ad campaigns on third party websites. These cookies are placed on our site by our third party service providers and they may remember your web browsing activity and may be used to understand about your demographics, such as age and gender. Only anonymised information is captured and used and the purpose is to provide you with content which is relevant to you.

How do we use cookies?

We use cookies to enhance your browsing experience by:

  • Recognizing when you log in and any preferred settings. 
  • Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
  • Analyzing how your use our site which helps us to troubleshoot any problems and to monitor our own performance.

TYPE OF COOKIE

FUNCTION

Navigation cookie

From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.

Functional cookies

These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: “Remember me”).
If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period,) finding the same articles that were selected.
Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.

Our own and third party marketing and profiling cookies

These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective policy.

Social Network Cookies

These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation. For more information on the policies regarding the use of social network cookies, it is possible to consult the respective privacy and cookies policies:

Facebookhttp://www.facebook.com/about/privacy/

Google+http://www.google.com/intl/it/policies/privacy/

Twitterhttp://twitter.com/privacy

Instagramhttps://instagram.com/legal/cookies/

YouTubehttps://www.youtube.com/static?template=privacy_guidelines

How do you change cookie preferences or block cookies?

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.

For further information please refer to:https://www.aboutcookies.org/how-to-delete-cookies/

If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.

Privacy Policy

Limited Liability Company SIA “AV Metāls”

Approved in Riga on November 30, 2000 year.

The purpose of the privacy policy is to provide individual information to physical person about goals and amount of personal data processing, protection and processing time during the receipt and processing of data. In cooperation with SIA “AV Metāls” and its online store an physical person, may need personal information, including his last name, first name, year, month, date and place of birth, personal code, address, other information.

The manager of personal data and his contact information:

The manager of personal data is SIA “AV Metāls”, single registration number 40003515816, legal address: Ādaži, Pirmā iela 40-54, LV-2164. Contact information of SIA “AV Metāls” on issues related to the processing of personal data: phone: (+371) 29240340, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. Questions about the processing of personal data are accepted at the specified contact details or at the actual address of SIA “AV Metāls”, Kruspils 12D, Riga.

The scope of the document

Personal data is any information relating directly or indirectly to a specific or designated individual (hereinafter - the subject of personal data). The privacy policy is applied to ensure confidentiality and protection of personal data of the following categories of people:

Physical person - employees, potential employees, customers and other recipients of services (including potential, former and current);

The data is not processed, used or transmitted for use for purposes beyond the scope of SIA “AV Metāls” business activities.

SIA “AV Metāls” cares about the confidentiality and protection of personal data of an physical persons, respects the right to legal processing of personal data in accordance with applicable legal acts: the law “On the protection of data of individuals”, the regulations of the European Parliament and Council No. 2016/679 of April 27 2016 on the protection of personal data regarding the processing of personal data and their free circulation, as well as other applicable legal acts in the field of confidentiality and data processing. The privacy policy refers to the processing of data regardless of the form and environment in which the individual provides data (on the SIA “AV Metāls” home pages, by e-mail, by phone or in person) and in which organization or print systems form they are processed.

Purpose of processing personal data

SIA “AV Metāls” processes personal data for the following purposes:

Service providing in the sale of goods, the provision of services;

Application receiving;

Customer identification;

Contract and (or) account preparation and signing;

Delivery of goods and (or) the provision of services;

Fulfill warranty obligations;

For customer service;

To review and process objections;

To retain customers, increase loyalty, measure satisfaction;

For payments administration;

for the publication of photographs of objects, products on Internet pages, blogs, in any other educational context, and received and distributed by the media for informational or advertising purposes, provided that such distribution does not imply a violation of their honor and reputation or contrary to their interests and not implies unlawful interference with the client’s private life.

to provide information to public administration and operational activities in the cases and volume stipulated by external regulatory acts;

for other specific purposes, of which the person is notified at the time of submitting the relevant data to SIA “AV Metāls”.

Personal data processing

SIA “AV Metāls” processes personal data using the capabilities of modern technologies, taking into account the existing risks of confidentiality and available organizational, financial and technical resources.

Processing of personal data in social networks

If the subject of personal data chooses access to the Services through his account in social networks (for example, Facebook, Twitter, Google + or YouTube), or clicks on one of the connection buttons or links in social networks (for example, the “Like” button from Facebook), which are available in the Services, its content and personal information will be transferred to the appropriate social networks. The personal data subject acknowledges and agrees that the use of their personal data, including the information that they transmit in social networks through the Services, is governed by their respective privacy policies.

Categories of recipients of personal data

SIA “AV Metāls” does not disclose to third parties personal data or any information obtained in the course of cooperation, except for the following cases:

if it is necessary to transfer the data to the relevant third party within the scope of the concluded contract in order to perform any function necessary for the fulfillment of the contract or delegated by law (for example, in bank settlements, courier mail service for order delivery);

in the cases provided for by external regulatory acts, upon the reasonable demand of the relevant persons in the prescribed manner and volume;

in cases stipulated by external regulatory acts to protect the legitimate interests of SIA “AV Metāls”, for example, when applying to the court or other state institutions with a claim against a person who violated these legitimate interests.

Terms of processing personal data

The terms for processing personal data are determined by the Agreement with the subject of personal data, the period of fulfillment of the Company's obligations at the request of the subject of personal data for the provision of services, the period of limitation, the storage of documents in accordance with applicable regulations, other requirements of the legislation, and the term for consent given by the subject to processing personal data.

Upon termination of the above circumstances, personal data is archived or deleted.

Access to personal data and other rights of the subject of personal data

The personal data subject makes a decision on the provision of his personal data to SIA “AV Metāls” and agrees to process them on his own, without compulsion, and acting in his own interest.

Consent to the processing of personal data may be given by the subject of personal data or his representative in any form allowing confirming the fact of its receipt. As a rule, such consent is given when concluding contracts with SIA “AV Metāls”, either in the form of the subject performing personal data on the specific actions on the SIA “AV Metāls” home pages, or when contacting SIA “AV Metāls” for obtaining services, or buying goods

The subject of personal data is entitled to receive information on the processing of its data as provided for in regulatory acts. In addition, in accordance with regulatory acts, a personal data subject is entitled to request SIA “AV Metāls” to provide access to his personal data, as well as to require it to be supplemented, corrected or deleted, or limited to use against a person, or to object to their processing (including against the processing of personal data carried out on the basis of the legitimate (legitimate) interests of SIA “AV Metāls”), and also has the right to withdraw its consent to the processing of personal data.

SIA “AV Metāls” has the right to continue processing of personal data without the consent of the subject of personal data if there are grounds specified in the Law.

The personal data subject has the right to submit a request for the exercise of his rights as follows:

in writing in person at the SIA “AV Metāls” office upon presentation of an identity document;

by e-mail in the form of a letter signed with a secure electronic signature.

After receiving the request of the subject of personal data on the exercise of their rights, SIA “AV Metāls” certifies the identity of the subject evaluates the request and executes it in accordance with the regulatory acts. SIA “AV Metāls” sends the response to the subject of personal data to the contact address indicated by mail by registered mail or e-mail, whenever possible taking into account the method of receiving the answer specified by the subject. SIA “AV Metāls” fulfills the requirements for data processing and protection in accordance with regulatory acts and in case of receiving objections from the subject, takes reasonable action to resolve them. However, if it was not possible to resolve the disputed situation, the data subject has the right to apply to the supervisory authority - the State Data Inspection.

Communication with the subject of personal data

SIA “AV Metāls” communicates with the subject of personal data using the contact information indicated by him (phone number, email address, mailing address). Communication in connection with the fulfillment of contractual obligations SIA “AV Metāls” carries out on the basis of a concluded agreement and (or) an invoice (for example, coordinating the provision or change of services, information about bills, etc.).

Commercial notifications

In order to provide the subject of personal data with information on current offers and updates that might interest him, SIA “AV Metāls” can use personal data for marketing purposes. The personal data subject has the right at any time to refuse to receive these advertising items in one of the following ways:

using the automatic possibility provided in the commercial notification to refuse to receive further notifications by clicking on the link at the end of the corresponding commercial notification (e-mail);

by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.;

by calling the SIA “AV Metāls” office at: (+371) 29240340, (+371) 29222140;

Personally in the office of SIA “AV Metāls” at the address: Riga, ul. Kruspils 12D, LV-1073.

SIA “AV Metāls” stops sending commercial notifications immediately after processing the corresponding request of a subject. Request processing can take up to ten business days. SIA “AV Metāls” under no circumstances allows the use of personal data in advertising and in interaction with third parties.

Intellectual and Industrial Property

All content displayed on the SIA “AV Metāls” home pages (texts, graphics, photographs, logos, drawings, source codes, audiovisual or sound elements, etc.) is subject to intellectual and / or industrial property rights held by SIA “AV Metāls”.

Any use of all or part of the contents of the pages made in any way or in any way, electronically, mechanically or otherwise, is strictly prohibited. Violation of these rights may lead to judicial, civil or criminal proceedings.

No link to the Internet pages can be established without the prior and direct consent of SIA “AV Metāls”.

Other conditions

SIA “AV Metāls” has the right to make additions to the privacy policy by publishing the current version on the homepage of SIA “AV Metāls”.

Contact SIA AV Metāls

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